The Great Websites Blog

Google has announced that their Search Engine Optimization Starter’s Guide has been translated into 40 languages. You can now read Google’s own SEO recommendations in your native language.

Go to the official Google Webmaster Blog to download the SEO Starter’s Guide in your own language.

So you’re thinking of redoing your existing website, or perhaps you don’t have a site yet and want to set one up. One of the first questions that you’ll face is whether to build and maintain your website in-house, or to hire an external agency to do it for you. What approach works best depends on many factors.

Do It Yourself

Building a website yourself by hand is a pretty daunting task. You need a solid grasp of HTML, CSS and possibly JavaScript and other languages. Additionally you need to be familiar with the basic concepts of web design if you want your site to look at least vaguely professional.

If you have the time and appropriate skills, building a website by hand is the cheapest and most flexible option. All you need is a good web host and off you go. Most of us however won’t have the necessary skills to build a functional and decent-looking website.

Do It Yourself, Advantages:

• Cheap
• Total control over your site
• The sky’s the limit

Do It Yourself, Disadvantages:

• Solid HTML and CSS skills are absolutely necessary
• It’ll consume a lot of your time

Web Publishing / Content Management Systems

With the abundance of user-friendly web publishing software available online these days it’s a tempting choice to use one of these and build a website yourself. Systems like WordPress, Squarespace and Wix make it look easy to design and build your own website in a matter of minutes. (Many webhosting companies also offer easy-to-use web content management systems, but these often turn out to be very basic systems that won’t get you very far.)

The uncomfortable truth however is that everyone can build a website with these tools, but building a good website takes a lot of time and effort.

Web publishing systems can help make it easier for you by providing design templates, easy layout options, and intuitive admin functions, but in the end you’ll still have to invest a lot of your time, and potentially money, to get the most out of it.

Every easy-to-use web publishing systems has its limits and constraints, usually necessary to ensure it remains accessible to non-techie users. You’ll also be forced to work with the design elements the tool provides you with, which can mean your site looks similar to other websites out there. A way around this is to have a unique design made for you. This doesn’t have to be an expensive option – unique WordPress designs for example can be had for a few hundred dollars or less.

Web Publishing, Advantages:

• Easy to set up
• Easy to use (mostly)
• Professional design templates are widely available
• With plugins you can add all kinds of functionality to many web publishing systems

Web Publishing, Disadvantages:

• Not all systems are free to use
• A truly unique design will probably cost you money
• Each system has its limitations in terms of flexibility and functionality
• Getting to know your tool and building a good site will take time

Hire an External Web Agency

If your pockets are deep enough and/or your time limited, hiring an external agency to build your website for you is a viable option. But don’t just hire any agency – shop around and compare. Many agencies are barely more than a programmer and a salesman working out of someone’s basement, and they won’t be able to deliver proper long-term service and support.

When looking for a web agency to outsource your website to, keep the following things in mind:

Does the agency have an excellent website? For web agencies their own website should be a prime demonstration of their skills. It needs to be as good as they can make it. If you’re not blown away by their own site, they may not have the necessary capabilities to build a truly great website for you.

Do they use a lot of technical jargon? Abundant use of web-speak may be a means of hiding their lack of expertise. You want an agency that speaks your language and can communicate their ideas to you in a straight-forward manner.

Does their offer match their price? As in all industries with web agencies you often get what you pay for, but sometimes an agency might take advantage of a new client’s lack of online experience. Don’t commit to a website costing tens of thousands of dollars until you’re totally sure they’re the right people for the job.

Do they offer good (and affordable) support? Building a website isn’t the end of the process, you’ll need proper support from the agency to keep the site up-to-date and error-free. Ensure that the support they deliver after the new website is live is part of the contract, and don’t let them charge huge maintenance fees either. If you’re paying more each year in maintenance cost than your website originally cost, you’re being ripped off.

External Agency, Advantages:

• All the hard work is done for you
• A good agency can supplement your own ideas and come up with even better concepts
• Your website will be unique and (hopefully) effective

External Agency, Disadvantages:

• It’s the most expensive option – by far
• You run the risk of being stuck with a mediocre agency and an under-performing website

This article was originally published on SearchCowboys. It’s been adapted slightly for this blog.

Often when you do a site-wide update of your design, your content and/or your site structure, it can affect your website’s rankings in search engines negatively. Facing a huge site update project myself, I recently spent some time doing research on how to prepare for a big site update and ensure your high rankings stay high. I wanted to share my findings with you here.

My research soon lead me to an article on the popular Dutch blog Marketingfacts.nl, providing a site migration checklist. The key takeaways from this article are:

• Try to keep your URL’s the same. Use 301 redirects for URL’s that have to change and ensure you redirect all changed URL’s to the content’s new location.
• Don’t change too much too quickly. If you do a redesign, content update and rebrand all in one, too many changes are happening and you’re likely to lose rankings on many keywords.
• Don’t change your domain’s WhoIs information. A changed WhoIs can give search engines the impression your website has changed owners, and they could reset all your rankings across the board.

An article from Jennifer Osborne on SearchEnginePeople.com added several considerations:

• Do a phased change-over: start with a small section of your site and evaluate, then proceed with the rest.
• Keep your internal link structure in mind when doing a redesign. Internal link juice is important as it tells search engine spiders which pages on your site are important. Don’t divert attention from your key pages with a poor structure.
• Track your web analytics and pay extra attention to 404 errors after the migration. This may indicate broken links, both internal and external, pointing to moved or deleted content.

Denver SEO adds the following point:

• Expect to see your rankings drop regardless of your preparations. A 25 to 30 day drop in search engine rankings is normal before levels return to normal or better.

Of course we can’t skip Google’s own recommendations:

• Add and verify your site on Google’s Webmaster Tools.
• Update your submitted Sitemap XML file to reflect the updated site.
• Keep track of crawling errors to detect 301 redirect problems and 404 errors.

And here are a few other tips I came across on various sites and blogs:

• Create a custom 404 error page to try and minimize the impact of broken links.
• If your site update is significant enough, publish a press release.
• Use search engine marketing to supplement your (temporary) drop in rankings.
• Update your robots.txt file to reflect any changes in off-limits content.

After this research I feel well-equipped to handle the SEO aspect of my own site migration project. If you have any further tips or ideas, please leave them in the comments.

I recently wrote about social media and if it’s right for you to start using it as a means of generating more business. This week Michael Stelzner has published his Social Media Marketing Industry Report. This free report is an excellent resource for all who are using or considering social media as a marketing instrument.

The report is based on an extensive survey among social media marketing professionals, and you can distill some great insights from it that can help you determine if and how social media marketing can work for your business.

A few key takeaways from the report are:

• Social media marketing does help with generating sales and business.
• The most popular social media sites used by professionals are Twitter, blogs, LinkedIn and Facebook.
• Doing social media marketing takes anywhere from 5 to 20+ hours a week.

The report (PDF) is very much worthwhile. Whether you’re new to social media or a seasoned pro, you’ll pick up quite a bit from reading it.

Communication is what the internet is all about. The world wide web is one huge gathering of voices, of people expressing themselves in many different ways. People use the web to talk to one another about anything and everything. And they can also use the web to talk about you.

Contrary to the physical world where you can rarely know if people are talking about you and your business, in the online world there are many ways to find out if others are having conversations about your organization. Everything that is online can be searched, indexed, compiled and found. The trouble is finding out where the conversations are happening. Fortunately there are quite a few tools available to help keep you updated on what others are saying about you.

First and foremost you have Google Alerts. This very straightforward service lets you subscribe via email to any new piece of internet content that matches your alert query. It will send you an email with the latest article, web page, video, and blog post that matches the keywords you submitted.

This sounds like the perfect solution, but it has a catch: you need to define your query well to prevent getting swamped with non-relevant alerts. Set your alert query too generic and you’ll get hundreds, or even thousands, of alerts in your inbox, most of which will be entirely irrelevant to your business.

A good idea is to set your company name as a Google Alert. Unless your business has a very generic name, this will ensure that you’ll only receive alerts when your company is actually mentioned in an online publication. You could also set alerts for your product brand names, the names of high profile employees, and of course your competitors.

Another very useful tool is Google Blog Search. This is a specialized search engine that only searches in blog posts. Blogs are becoming increasingly important and valuable as a form of citizen journalism, and some successful blogs can make or break the reputations of international corporations. It’s important to be aware of when and how a blogger is talking about your business.

Knowing when people are talking about you online is just the first step. Next you’ll want to join the conversation. But be careful when responding to news articles or blog posts – don’t be aggressive. Join the conversation with a civil tone – this is a public conversation after all and you don’t want to come across as a jerk.

Don’t be afraid to contact the blogger or journalist directly via email instead of openly discussing matters in the comments section. Just be sure to always stay friendly and positive, just as you would with a customer on the phone or in person. One unhappy customer in the real world may not harm your business much, but online everything is stored forever and publicly available to anyone – one negative online argument can come back to haunt you years later.